Tolendi Tastybay

ProductAn evidence-backed operations product that matches carrier invoices and payments across email, bank, and factoring records.

• Interviewed 20 small-carrier operators and ran five prototype tests, redirecting the MVP from another dashboard to timely, evidence-backed alerts.
• Translated carrier workflows into product requirements and partnered with engineering and design on OCR, rules, and LLM fallback logic.
• Piloted on 15+ months of carrier data, reaching 90%+ matching accuracy and surfacing 3+ actionable issues each week; 70%+ of alerts prompted action or confirmation.

ProductA secure FDA data-review product that reconciles 50K+ records with deterministic rules and an LLM exception path.

• Led product strategy and launch, turning six discovery sessions into the PRD, roadmap, acceptance criteria, and exception-review workflow.
• Reduced monthly FDA review time by 99% within 30 days and cut processing from 2–3 hours to under 2 minutes.
• Defined a tiered architecture that resolved 95% of records deterministically, reduced LLM token use by 90%, and shipped with Google OAuth and Analytics.

ProductAn enterprise finance, reporting, approval, and project-management platform used to coordinate high-stakes operational planning.

• Led the product from initial client pitch through implementation, securing a three-year, $1.5M contract.
• Raised weekly retention to 80% and reduced support tickets by 50% by translating 100+ stakeholder interviews into reminders, status visibility, and workflow changes.
• Increased NPS by 23 points and reduced planning costs by 12% through experiment-led adoption-funnel and roadmap changes.

ProductAn infrastructure-prioritization platform that converts public-service data and standards into explainable investment recommendations.

• Owned end-to-end development across 16M+ data points and 60+ service standards, guiding more than $40M in regional investment.
• Reached 95% report accuracy and cut latency by 40% through automated validation pipelines across 10K+ weekly reports.
• Increased workflow conversion by 33%, reduced submission time by 30%, and improved report-query performance by 50% through funnel instrumentation and A/B-tested changes.